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How might we...

How might we...

make product strategy and design more human? Weekly-ish stories from real client work on facilitation, team dynamics, and the things that matter for our work today.

Featured

TIL

+3

How one lie created a 30-year feud

Sep 7, 2025

•

8 min read

How one lie created a 30-year feud

What it teaches us about truth, positioning, and the history of innovation

Skipper Warson
Skipper Warson

Articles

bullseye customers

+4

The confidence that comes after dressing up in a giant hoop skirt

Dec 22, 2025

•

8 min read

The confidence that comes after dressing up in a giant hoop skirt

Two (2) months for 15 minutes of fame

Skipper Warson
Skipper Warson

AI

+5

82 responses, three (3) interviews, and a single wasted week

Dec 1, 2025

•

9 min read

82 responses, three (3) interviews, and a single wasted week

When your data tells you one story and humans tell you another

Skipper Warson
Skipper Warson

product-market fit

+8

Why that feeling of "almost right but not quite" matters more than the perfect prompt

Nov 24, 2025

•

9 min read

Why that feeling of "almost right but not quite" matters more than the perfect prompt

AI is inevitably part of the conversation, here's what I've learned about when it actually helps — and when to trust your gut instead

Skipper Warson
Skipper Warson

facilitation

+6

Bound by time: the forcing function behind the Bullseye Customer Sprint

Nov 10, 2025

•

8 min read

Bound by time: the forcing function behind the Bullseye Customer Sprint

Why the timeline isn't about speed — it's about limiting how much you can invest in being wrong

Skipper Warson
Skipper Warson

bullseye customers

+4

How I've been able to turn 80 customer interviews into clear insights

Oct 27, 2025

•

11 min read

How I've been able to turn 80 customer interviews into clear insights

Using Redact and Claude to systematically extract insights without drowning in hours of transcripts

Skipper Warson
Skipper Warson

How might we

+6

How might we... prompt AI tools like we're actually thinking

Oct 21, 2025

•

9 min read

How might we... prompt AI tools like we're actually thinking

Why the way you frame questions to AI determines whether you're thinking or just following instructions

Skipper Warson
Skipper Warson
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How might we...

connect human insights to what we build? Weekly-ish stories around product strategy, design, and facilitation.

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